Terms of Service
Payments can be made using Visa, Mastercard, Discover, American Express, or Paypal.
Orders shipping to the state of Massachusetts, USA are required to pay 6.25% Massachusetts state sales tax.
We will ship to the address you enter during checkout (not on PayPal). Please ensure that your shipping information is correct.
If you have any special requests regarding your order, please leave a message in the "Note to Sweetbrier Farms" box during checkout. If you have any questions before you order, please contact us, and we will get back to you promptly!
Your order will be beautifully and safely packaged. All goods are wrapped in recycled tissue paper tied with simple twine for a giftable presentation.
Our goods are shipped via US Postal Service Priority mail which takes 2-3 business days. All orders are shipped within 2 business days of completed payment. International shipping times vary upon location. Shipping times are estimates only - we are not able to guarantee shipping times once a package is en route, as this is out of our control.
For International Buyers: Any taxes or import duties are the responsibility of the buyer and have not been included in the purchase or shipping charges.
Please note that I cannot be liable for packages lost or stolen while in the hands of of the USPS. Let me know if you would like to purchase insurance for your order.
Express shipping is available by request for an additional fee.
Due to sanitary reasons, we can not accept returns on wellness, tea, body care or soap goods. Thank you for understanding.
If your item arrives damaged, we are happy to send you a replacement! Please email us for further details.
For non body care goods - we accept returns within 14 days of purchase.
You will be responsible for paying for your own shipping costs for returning your item. We strongly suggest insurance & tracking for returned goods. We can not be held responsible for items that do not make it back to us.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Sale items are FINAL. (items bought with a coupon may be exchanged for store credit)
We do not offer exchanges at this time.
If you are interested in wholesale, please contact us for details.